ManageFirst: Hospitality and Restaurant Management eBook, 2E
The ManageFirst: Hospitality and Restaurant Management eBook, 2nd Edition is the official digital textbook from the National Restaurant Association Educational Foundation (NRAEF), crafted for entry-level hospitality and restaurant management training.
This essential resource builds core competencies in restaurant operations, front- and back-of-house workflows, leadership and supervision, effective communication, team building, employee performance management, scheduling, retention strategies, and delivering outstanding guest experiences—all grounded in real-world industry practices.
Key Features
- Convenient digital eBook format for online access
- Practical scenarios, activities, and best-practice insights
- Fully aligned with the current ManageFirst curriculum (2nd Edition)
- Ideal preparation for ManageFirst certification exams
Perfect for:
- Hospitality and culinary students
- Aspiring restaurant and foodservice managers
- Instructors delivering ManageFirst programs
Choose official NRAEF materials—the gold standard in hospitality education—for accurate, career-ready training. Compatible with ProStart® and other NRA programs. Note: This is a study resource only—does not include certification exams or vouchers. After purchase, access your eBook via the official digital learning platform.

The ManageFirst: Hospitality and Restaurant Management eBook, 2E is an entry-level digital textbook developed by the National Restaurant Association Educational Foundation (NRAEF). As a core component of the hospitality and restaurant management curriculum, this resource is designed to help students, instructors, and aspiring managers build foundational knowledge in restaurant operations and leadership. It delivers practical insights aligned with real-world industry standards, helping learners develop the essential competencies needed to succeed in hospitality and foodservice environments.
What’s Covered in This eBook?
This material provides in-depth coverage of:
- Leadership, communication, and team management in hospitality
- Restaurant operations, scheduling, and daily workflow management
- Employee performance, retention, and organizational effectiveness
Key Features
- Format: Digital
- Content Type: Textbook
- Access Duration: Not specified (platform-based access)
- Target Industry: Hospitality and Restaurant Management
Who is this for?
- Hospitality and culinary students
- Restaurant and foodservice professionals
- Instructors and training providers delivering ManageFirst programs
Why Choose Official NRAEF Materials?
- Accuracy: Direct alignment with hospitality industry standards
- Career Prep: Real-world restaurant management scenarios and leadership skills
- Quality: The gold standard for restaurant and hospitality education
FAQ Section
How do I access my digital eBook?
After purchase, you will receive access instructions to the official digital platform where the eBook can be accessed online.
Is this the latest edition?
Yes. This is the 2nd edition (2E), aligned with the current ManageFirst curriculum.
Does this include the actual certification exam?
No. This is a study resource only and does not include any certification exam or voucher.
Is this valid for the ProStart® program?
Yes. ManageFirst materials are widely used within National Restaurant Association training programs, including ProStart where applicable.





