The ManageFirst program is a nationally recognized training pathway designed to prepare individuals for success in restaurant management and the broader hospitality industry. Developed and managed nationally by National Restaurant Association experts, this program delivers structured learning built on real-world industry needs. The National Restaurant Association Educational Foundation (NRAEF) created the ManageFirst® program to help hospitality students the core competencies required to thrive in a competitive environment.
At its core, ManageFirst is a comprehensive system rooted in a job task analysis created with the input and validation of the industry that clearly indicates what skills matter most. This training program is based on the ten pillars of restaurant management, offering a set of competencies defined by leading professionals. These competencies of the ten pillars ensure learners understand how to run a safe and profitable operation.
National Restaurant Association and Industry-Driven Training
The National Restaurant Association plays a central role in shaping this curriculum. Through National Restaurant Association Solutions and the National Restaurant Association Educational Foundation, the program is continuously updated to reflect modern foodservice and hospitality trends. The NRAEF worked to conduct an 18-month job task analysis and identify the competencies essential to a manager’s success, ensuring alignment with restaurant and foodservice companies.
The ManageFirst certification exam is a key component, offering a credential that validates knowledge in critical management topics. This version of the ManageFirst certification is widely respected and used under license by National Restaurant Association partners. Many institutions, including 350 colleges and universities, have adopted it to teach restaurant and hospitality students effectively.
ManageFirst Professional Credential and Learning Tools
The ManageFirst Professional (MFP) designation is a valuable credential for those seeking advancement. This foodservice management professional® recognition demonstrates mastery of core competencies of the ten pillars. Each textbook includes an online testing voucher to be used with the online version of the ManageFirst, along with helpful learning modules on test-taking strategies.
Students benefit from online exam prep for students is available, ensuring they are fully prepared for program exams. These tools support course objectives and help learners build confidence in applying their knowledge.
Why Choose ManageFirst?
Restaurant management is a job task that requires both technical skill and leadership. The ManageFirst program offers a proven pathway, combining competencies defined by the restaurant industry with practical learning. With content available with each textbook and includes helpful learning modules, students gain a well-rounded education.
Whether you're entering the hospitality field or advancing your career, ManageFirst provides the knowledge and competency needed for success. Backed by the National Restaurant Association, it remains a trusted standard in restaurant management education.
